Network Capacity / Participant and Clinical Interactions

The Network Capacity Program aims to position the Miami CTSI Hub as a key collaborator in multi-site studies within the CTSA Consortium. It accomplishes this by:

  • Scaling up research infrastructure and managing continuous quality improvement programs for our CTSA Network trials.
  • Overseeing CTSI Recruitment and Trial Operations teams that provide navigational oversite to expedite CTSA Network studies.


  • Clinical Research Site Harmonization
  • OneFlorida+ Collaborations

The Miami CTSI and the University of Kansas Clinical and Translational Science Institute joined together to pilot a quality improvement (QI) program with the goal of improving clinical research efficiencies and increasing enrollment in network trials.

The QI program from the Dartmouth Institute’s Microsystem Academy consists of a mix of in-person and virtual sessions across a 12-month period with Dartmouth Institute coaches. The Micosystem Academy uses “Team Coaching” model in this QI Program.

The coaches from the Academy engaged with the interdisciplinary teams, and share and teach their knowledge, methodologies, and tools for successful and continue QI at every level of the research process.

Teams representing each of Miller School of Medicine research strategy pillars were formed to participate in this pilot program. Each team consisted of principal investigator(s), clinical research coordinator(s), and regulatory personnel.

The coach facilitates the interactions between team members using effective group dynamics.

In addition to the teams from research strategy pillars, several members from UM’s central research offices (e.g., RCQAORA, and CRORS) attended as observers.

The Participant & Clinical Interactions program aims to effect continuous process improvement in clinical studies and research operations. It accomplishes this by:

  • Administering clinical research cores, facilities, and services for high quality clinical research.
  • Provides study consultation and navigational oversight to plan and execute quality studies.


  • Consent to Contact – A collaborative effort between stakeholders across the University of Miami and its health system to increase awareness of clinical studies among our diverse patient population.
  • Enhance user experience of search tool for trials at UM


Chin Chin Lee, MS, MSPH
Director, Research Support
Phone: 305-243-0760
Email: [email protected]


Dushyantha T. Jayaweera, MD
Director, Network Capacity

Olveen Carrasquillo, MD, MPH
Co-Director, PCI

Carl Schulman, MD, PhD, MSPHFACS
Co-Director, PCI

Jonelle Enfantis Potter, PhD